1burl Responsible Gaming Pledge

Play Smart. Stay in Control.
Enjoy 1burl Responsibly.

Gambling on 1burl should always be fun — a bit of excitement around a cricket match, a quick spin on a slot, a hand of Teen Patti with friends. The moment it stops being fun, something needs to change. That's why 1burl gives every player in Bangladesh the tools to stay in control, set their own limits, and get help if they ever need it. No judgment. No hassle. Just support.

Responsible Gaming at a Glance
  • Set daily, weekly, or monthly deposit limits — effective immediately
  • Session time limits with automatic logout when your limit is reached
  • Cooling-off periods of 24 hours, 7 days, or 30 days — no questions asked
  • Self-exclusion for a minimum of 6 months — processed within 24 hours
  • Reality checks — on-screen reminders of how long you've been playing
  • 24/7 support team trained in responsible gaming — in Bangla and English
🛡️ 24/7 Support Available
⏱️ <2 min Average Support Response
🔒 6 Tools Player Protection Tools
18+ Minimum Age to Play

Six Tools to Keep Your Gaming in Check

Every responsible gaming tool on 1burl is free, instant to activate, and built around what players in Bangladesh actually need.

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Deposit Limits

Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately — raising it requires a 7-day cooling period so you can't undo it in a moment of impulse.

Session Time Limits

Choose how long each gaming session can last — 30 minutes, 1 hour, 2 hours, or a custom duration. When your time is up, 1burl will log you out automatically. You'll also get an on-screen reminder at the halfway point so you're always aware of how long you've been playing.

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Cooling-Off Periods

Need a short break? Activate a cooling-off period of 24 hours, 3 days, 7 days, or 30 days. During this time your account is locked for betting and deposits. You can still log in to check your balance or withdraw funds. No questions asked — just contact support or use your account settings.

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Self-Exclusion

If you feel you need a longer break, self-exclusion lets you lock your account for a minimum of 6 months, up to 5 years or permanently. Once activated, the exclusion cannot be reversed until the period ends. This is the strongest tool we offer and we process all requests within 24 hours.

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Reality Checks

Reality checks are on-screen pop-up reminders that appear at intervals you choose — every 30, 60, or 90 minutes. Each reminder shows how long you've been playing in the current session and gives you the option to continue or log out. A small nudge that makes a real difference.

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Activity History

Your full betting and deposit history is always available in your account dashboard. Reviewing your activity regularly is one of the simplest and most effective responsible gaming habits. Knowing exactly what you've spent keeps you honest with yourself and in control of your budget.

Activating Your Protection Tools

Every responsible gaming tool on 1burl is built into your account — no forms to fill out, no waiting for approval. Here's how to access them:

Via Your Account Settings

Log in to your 1burl account, go to Account > Responsible Gaming, and you'll find all six tools listed clearly. Deposit limits, session limits, reality checks, and cooling-off periods can all be activated in under a minute.

Via Live Chat

If you'd prefer to speak to someone, our 24/7 live chat team can activate any responsible gaming tool on your behalf — including self-exclusion. Our support agents are trained in responsible gaming and will handle your request with complete discretion.

Via Email

Send a request to [email protected] with the subject line "Responsible Gaming Request". Include your registered mobile number and the tool you want to activate. We'll confirm activation within 24 hours.

Responsible gaming tools are free and always available. You never need to justify why you want to use them — just ask and we'll sort it out.

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Step 1 — Set Your Budget First

Before you start playing, decide how much you're comfortable spending this week or month. Set that amount as your deposit limit in your account settings. This one step alone prevents the vast majority of overspending situations.

Step 2 — Set a Session Time Limit

Decide how long you want to play in one sitting — most responsible players in Bangladesh find 1–2 hours per session works well. Set this in your account and 1burl will log you out automatically when your time is up.

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Step 3 — Turn On Reality Checks

Enable 30-minute reality check reminders. When the pop-up appears, take a moment to ask yourself: am I still having fun? Is this still within my budget? If the answer to either question is no, log out and come back another day.

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Step 4 — Review Your Activity Weekly

Once a week, check your activity history in your account dashboard. Look at your total deposits, total bets, and net result for the week. If the numbers surprise you, it's a sign to tighten your limits or take a short break.

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Step 5 — Use Cooling-Off When You Need It

Had a bad run and feeling frustrated? Activate a 24-hour or 7-day cooling-off period. Walking away when emotions are running high is one of the smartest things a player can do. Your account will be waiting when you're ready to come back.

Understanding Problem Gambling

Responsible gaming starts with understanding what healthy gambling looks like — and recognising when it starts to shift. For most players on 1burl, betting on cricket or playing a few rounds of Super Bingo is just entertainment. It's fun, it's social, and it fits comfortably within their budget. But for some players, gambling can gradually become something more serious.

Problem gambling doesn't happen overnight. It usually develops slowly, and the warning signs can be easy to miss — especially when you're in the middle of it. That's why 1burl encourages every player to check in with themselves regularly, not just when things feel out of control.

Warning Signs to Watch For

These are some of the most common signs that gambling may be becoming a problem. If you recognise any of these in yourself, it's worth taking a step back and using one of the responsible gaming tools available on 1burl.

  • Spending more money on gambling than you planned or can afford
  • Chasing losses — betting more to try to win back money you've lost
  • Gambling to escape stress, anxiety, boredom, or personal problems
  • Lying to family or friends about how much time or money you spend gambling
  • Feeling irritable or restless when you try to cut down or stop
  • Neglecting work, studies, or family responsibilities because of gambling
  • Borrowing money or selling possessions to fund gambling
  • Thinking about gambling constantly — planning your next session, replaying past bets

If two or more of these apply to you, please reach out to our support team at [email protected] or activate a self-exclusion through your account settings. You can also take a short break using a cooling-off period — sometimes a week away from the platform is all it takes to reset your perspective.

Gambling Is Entertainment, Not Income

One of the most important things to understand about responsible gaming is this: gambling is a form of entertainment, not a way to make money. The house always has an edge over the long run. That's not a secret — it's how every betting platform in the world works, including 1burl. The players who enjoy gambling the most are the ones who treat it like going to the cinema or watching a cricket match — they set a budget for the experience and enjoy it for what it is.

If you find yourself thinking of gambling as a way to solve financial problems or generate regular income, that's a sign that your relationship with gambling needs to change. Please use the responsible gaming tools available on 1burl or contact our support team for guidance.

Protecting Young People

1burl is strictly for adults aged 18 and over. We verify the age of every player who registers on the platform. If you share a device with younger family members, we strongly recommend using your device's parental control settings to prevent access to gambling websites and apps. If you suspect that a minor has accessed 1burl, contact us immediately at [email protected] and we will investigate and close the account.

Gambling and Mental Health

There is a well-documented link between problem gambling and mental health challenges including anxiety, depression, and stress. If you're going through a difficult time personally, financially, or emotionally, gambling is not the answer — and it can make things significantly worse. 1burl encourages any player who is struggling to speak to a mental health professional or a trusted person in their life. Our support team can also point you toward appropriate resources.

Need Help Right Now?

If you feel your gambling is out of control, contact our support team immediately. We're available 24/7 and can activate a self-exclusion on your account within minutes.

Quick Responsible Gaming Tips
  • Only gamble with money you can afford to lose
  • Never chase your losses — walk away and come back another day
  • Set a time limit before you start playing
  • Don't gamble when you're stressed, tired, or upset
  • Take regular breaks — even a 10-minute walk helps
  • Balance gambling with other hobbies and social activities
  • Talk to someone you trust if gambling feels like a problem
Contact Support

Our responsible gaming team is available around the clock. Reach us via:

  • [email protected]
  • Live Chat — 24/7, avg. <2 min response
  • Self-exclusion processed within 24 hours

Is Your Gambling Still Under Control?

Click each question to reveal what to look out for. This is not a clinical assessment — it's a quick personal check-in to help you reflect on your gambling habits.

1 Do you ever spend more on gambling than you planned to?
Occasionally going slightly over budget isn't unusual, but if it happens regularly it's a sign your deposit limit needs to be lower. Set a firm weekly deposit limit on 1burl and stick to it — the platform will enforce it automatically so you don't have to rely on willpower alone.
2 Do you chase losses by placing bigger bets to win back what you've lost?
Chasing losses is one of the most common and dangerous gambling behaviours. It almost always makes things worse. If you notice yourself doing this, activate a cooling-off period immediately and step away from the platform. Come back when you're in a calmer headspace.
3 Do you gamble to escape stress, worry, or problems in your life?
Using gambling as an escape is a significant warning sign. It can quickly lead to a cycle where gambling creates more stress, which leads to more gambling. If this sounds familiar, please reach out to our support team or speak to someone you trust. Gambling should be entertainment, not a coping mechanism.
4 Have you ever hidden your gambling from family or friends?
Secrecy around gambling is a strong indicator that something isn't right. If you feel the need to hide how much time or money you're spending on 1burl, that's worth taking seriously. Consider talking to someone you trust, or contact our support team for confidential guidance.
5 Has gambling ever affected your work, studies, or family life?
When gambling starts to interfere with your responsibilities, it has moved beyond entertainment. This is a clear sign that a break is needed. Use 1burl's self-exclusion tool to lock your account for at least 6 months and focus on the areas of your life that matter most.
6 Do you feel restless or irritable when you try to stop gambling?
Feeling uncomfortable when you try to cut down is a sign of psychological dependence. This is more common than people realise and it's nothing to be ashamed of. Please contact our support team — we can help you access the right tools and, if needed, point you toward professional support services.

If you answered "yes" to two or more of these questions, we strongly encourage you to use one of 1burl's responsible gaming tools or contact our support team at [email protected]. There's no shame in asking for help — it's the smart move.

Fun First. Always in Control.

1burl is built for players who love cricket betting and casino games — and who want to enjoy them responsibly. Register today, set your limits from day one, and play with the confidence that 1burl has your back every step of the way.

  • Deposit limits set at registration
  • 24/7 responsible gaming support
  • Self-exclusion available anytime